Cainiao Group
Quality Agent
Job Location
Paris, France
Job Description
Main mission - Ensure internal and external customer quality monitoring Main functions - Assist KA team on daily / weekly collaboration with external customer matter related to our network quality KPI - Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan - Data crunsh on quality topics related to KPI / process improvement Requirements 1. Education level Master degree in logistics / supply chain / lean management 2. Hard skills required for this job KPI monitoring Deep dive analysis Pack office (Excel) SQL (as a plus) 3. Language - French - English - Chinese (as a plus) 4. Soft skills - Rigorous - Cross team work ability - Communication clarity
Location: Paris, FR
Posted Date: 10/30/2025
Location: Paris, FR
Posted Date: 10/30/2025
Contact Information
| Contact | Human Resources Cainiao Group |
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