Team Leader / Quality Controller (HGV Class 2)

Are you an experienced removals professional with an HGV Class 2 licence who takes pride in delivering top-quality service? We’re looking for a hands-on Team Leader / Quality Controller to join a leading name in the removals industry at their Trafford Park operation. This is a varied and rewarding role combining driving, team leadership, and quality control responsibilities — ideal for someone who thrives on taking ownership, leading by example, and maintaining exceptional service standards. In this key operational role, you’ll: Lead and motivate crews, setting clear expectations and promoting best practice in customers’ homes and business premises. Carry out quality and safety audits on live moves and warehouse operations. Coach and train teams to maintain high service and safety standards. Take responsibility for managing complex, high-value domestic and business relocations. Deal directly with customers on-site, ensuring a smooth, professional experience from start to finish. Work closely with management to continually raise quality and performance standards. This is a customer-facing, hands-on position where no two days are the same. You’ll need to think on your feet, solve problems proactively, and lead with confidence. About You Proven experience in the removals, logistics, or relocation industry. Valid HGV Class 2 licence (essential). Strong leadership and communication skills. Excellent understanding of furniture handling, dismantling, and reassembly. Professional, well-presented, and confident dealing directly with customers. Able to travel and work occasional weekends when required. Based within easy commuting distance of Trafford Park, Manchester. What’s on Offer Competitive salary package. 5 weeks’ paid annual leave plus bank holidays. Career development with one of the UK’s most respected moving companies. The opportunity to make a real impact by driving operational excellence. If you’re a motivated professional who leads by example and takes pride in delivering outstanding results, we want to hear from you.

Location: Manchester,, GB

Posted Date: 11/1/2025