Client Advisor

Overview Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. Dr. Vranjes Firenze emphasizes Florentine heritage, iconic fragrances, and timeless elegance. Founded in 1983, it delivers multisensorial well-being and the art of perfumery in scented décor objects and Eau De Parfum. As a Client Advisor , you will act as a true brand ambassador, delivering a unique and memorable customer experience that reflects the values and identity of Dr. Vranjes. You will guide clients through our exclusive fragrance collections and ensure an exceptional level of service. Contract: Permanent/Fixed Term Contract. What You’ll Do Customer Experience & Sales Welcome customers with elegance, representing the Brand Guide clients through the Dr. Vranjes olfactory journey using storytelling and product expertise Ensure an exceptional Client experience, placing the Client first and fostering valuable relationships Proactively maximize cross-selling opportunities by leveraging the full range of products available in-store Provide personalized recommendations and sensory experiences Enhance brand loyalty by transforming every client visit into a memorable luxury shopping experience Handle requests and feedback professionally, aligned with luxury service standards Sales Performance & Business Development Achieve and exceed sales targets Engage in clienteling activities to strengthen client connections Support and participate in in-store events to boost visibility and sales Collaborate with the team to monitor KPIs (ATV, UPT, conversion rate…) Ensure impeccable visual standards and brand image in the store Manage stock levels, product replenishment, and back-of-house organization Execute all operational and stock management activities—including inventory, logistics, cash handling, and reporting—in strict accordance with company policies and head office guidelines What We’re Looking For Experience & Skills At least 1–2 years of experience in high-end retail, preferably in Fragrance/ Beauty/ Luxury Retail Experience Strong communication skills in Italian and English; other foreign language skills are a plus Confidence in using digital tools and POS systems Your Personality Elegant, proactive, empathetic, and service-oriented High level of flexibility and ability to problem solve A natural team player with a strong sense of responsibility and attention to details Self-motivated, focused and able to use own initiative Flexibility to work varied shifts as required by the business, including weekends and public holidays Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze. J-18808-Ljbffr

Location: Salerno, Campania, IT

Posted Date: 11/2/2025