STAGE ICT SERVICE DESK ASSISTANT (POLITECNICO) (ID-99997)

STAGE ICT SERVICE DESK ASSISTANT (POLITECNICO) (ID-99997) at AFOL Milano – Agenzia per la formazione, l'orientamento e il lavoro Location: MILANO zona Città studi The Department of Aerospace Engineering at Politecnico di Milano seeks an ICT Service Desk Assistant for a stage. You will work in the ICT Unit and support the front‑office Service Desk team with a variety of tasks, including: 24/7 front‑office support for department users, both on‑site and remote (Windows and Linux) Configuring printers, Wi‑Fi, VPN, e‑mail, etc. Basic troubleshooting and problem resolution Support for on‑site IT audits Advanced installation and configuration of individual workstations and computing rooms, including engineering and scientific software (Windows and Linux) Hardware diagnostics and maintenance for PCs, notebooks and workstations Audio/video support for departmental meeting rooms Logistics and asset management in the IT warehouse Office monitoring, request handling, and escalation to second‑level support At the end of the stage you will have a solid understanding of the strategies, architectures, hardware and software of a complex organization, as well as firsthand experience with a complex network infrastructure and key enterprise protocols. Contract type: STAGE 6 6 weeks Working hours and CCNL: Full time 36 hours per week – Università Remuneration: Stipend of €800 plus monthly tickets Ideal profile: Diploma, good knowledge of English, and proficiency in Microsoft Office (preferred). We welcome all applicants in line with equal opportunities for gender, diversity, and inclusion (Dlgs 198/2006, 215/2003 and 216/2003). Referrals increase your chances of interviewing at AFOL Milano by 2×. J-18808-Ljbffr

Location: Milano, Lombardia, IT

Posted Date: 11/2/2025