Process Driver - Junior

Are you ready to grow your skills and make an impact in global service processes? We’re looking for a Junior Process Driver to support our Service team for one year (Fixed-term contract – 12 months), working alongside Senior experts in driving results across process networks.In this role, you'll play a key part in supporting ongoing initiatives while gaining hands-on experience in multiple aspects of service processes, tools, and performance monitoring.This is a great opportunity for someone with curiosity, analytical thinking, and a proactive mindset to develop within a dynamic and global environment. Your Mission Support global process initiatives within the Process Team (e.g. process mapping, improvement projects, training initiatives). Assist Process Drivers in aligning service-related processes across functions. Help create and maintain process documentation (training materials, flows, LPD maps, etc.). Support QTCS performance by developing process KPIs across key service functions. Contribute to the design and monitoring of both existing and new KPIs. Participate in the development of global tools and systems to support the service strategy. Actively support change management efforts within the team and across departments. Your Profile Bachelor’s degree in Industrial Engineering, Economics, Business Administration, or related fields. Previous experience in SAP. Proven ability to work effectively in teams. Strong communication and analytical skills. Language requirements: Fluent Italian, English, written and spoken Motivated, proactive, and eager to learn in a global environment. J-18808-Ljbffr

Location: Parma, Emilia-Romagna, IT

Posted Date: 11/3/2025