Contract Manager

Own the full lifecycle of B2B finance contracts and lead a high-performing operations team. We’re looking for a Contracts Manager to tighten governance, elevate customer and dealer experience, and scale wholesale funding and invoice-factoring operations. What you’ll do * Run contract operations end-to-end: proposal → payout → in-life servicing → end-of-term charges. * Oversee wholesale/floorplan (new and used) stocking schemes and invoice factoring across a national dealer network. * Lead, coach and grow the Contracts team; set KPIs, apply daily steering, drive continuous improvement. * Act as 1st Line of Defence: robust procedures, documentation, audit-ready MI and policy compliance. * Partner with Credit, Sales and external stakeholders on facility limits, cash-flow planning, recoveries and issue resolution. * Monitor performance, customer and dealer satisfaction and risk; escalate and close gaps quickly. What you’ll bring * Proven contracts or operations leadership in motor finance, asset finance, invoice finance or wholesale/floorplan funding. * Strong stakeholder management, process design and governance mindset. * Confident people leader who raises the bar on quality, speed and customer experience. * Comfortable enforcing contract terms and shaping debt-collection approaches when required. Why this role High visibility, real ownership and the mandate to build a best-in-class contracts function that drives commercial results

Location: Milton Keynes, Buckinghamshire, GB

Posted Date: 11/4/2025