2nd Line Engineer

We're Hiring: 2nd Line IT Engineer | Newcastle Are you an experienced IT Support professional ready to step up? We're looking for a 2nd Line IT Engineer to join a fast-paced, growing tech-driven business based in Newcastle (on-site). This role offers the chance to support escalated issues while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting in PowerShell and supporting infrastructure refreshes AV & telephony support (8x8 / Skype) Mentoring junior techs and documenting best practices What you’ll need: 3 years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: £30,000 salary Clear progression pathway Hands-on project exposure Supportive, collaborative team Apply now or drop me a message if this sounds like your next move! ITJobs 2ndLineSupport NewcastleJobs Hiring TechCareers Microsoft365 Infrastructure PowerShell ITSupport CareerGrowth

Location: Newcastle Upon Tyne, UK, GB

Posted Date: 11/11/2025