Retail Specialist (Convenience Stores)

Retail Specialist (Convenience Stores) Location: Home Based Contract Type: Fixed Term Contract (6 months - 12 months) Immediate Start Available ISS Facility Services UK are a leading provider of facilities services, and they are now looking for a Retail Specialist with strong convenience retail experience to shape, develop and deliver C-Store models across a range of bids and locations. This role plays a major part in building commercially robust, operationally viable retail solutions that align with our wider food and retail strategy. Job Description As a Retail Specialist, you will work from concept through to solutioning, translating bid requirements into location-specific operational proposals, supporting franchise alignment, and ensuring each model is scalable, compelling, and commercially sound. This is a hands-on and highly collaborative position, working cross-functionally with culinary, design, commercial and mobilisation teams to ensure a seamless retail offer. Key Responsibilities Create and refine C-Store models aligned to the wider retail blueprint and brand portfolio Identify portfolio gaps and develop commercially viable enhancements Ensure solutions meet both financial and operational performance thresholds Translate bid requirements into tailored store concepts Conduct site visits and stakeholder engagement to build the right format for the location Shape franchise partner investment plans and operating models Manage relationships with franchise partners Support the development of floorplans and operational blueprints Act as the link between franchisees and project teams Define product ranges, categories and planograms Ensure alignment to market trends and consumer expectations Support pricing and labour modelling for commercial viability Work closely with culinary, nutrition, pricing, digital and design teams Ensure solutions are fully integrated and brand-aligned Contribute to governance documentation and bid presentations Review performance data to inform future enhancements Drive innovation in format, layout, and consumer experience Professional and Personal Competencies/Qualifications Strong experience in convenience retail / C-Store development Ability to translate concepts into commercially viable on-the-ground solutions Skilled in stakeholder and franchise partner management Solutions-driven, proactive, and confident working autonomously Strong communication skills - able to influence internal and external stakeholders Experience working cross-functionally in food / retail or hospitality projects

Location: UK, GB

Posted Date: 11/11/2025