Collections Officer - Childcare Sector

At Mini Masterminds, we’re passionate about creating a brighter future for children — and that begins with a strong, supportive team behind the scenes. We’re currently seeking a Collections Officer to join our Support Office and play an important role in maintaining the financial wellbeing of our growing childcare network. This role is perfect for someone who thrives in a fast-paced environment, enjoys building positive relationships, and takes pride in balancing empathy with financial accuracy. Your Responsibilities Will Include Managing overdue accounts and following up with families in a respectful, understanding mannerMaintaining accurate and up-to-date records of all payment arrangements and correspondenceLiaising with Centre Directors and the Finance Team to resolve billing or account queriesProviding outstanding customer service to families, ensuring professionalism and compassionSupporting the continuous improvement of billing and collection processes What you’ll bring: Experience in collections, accounts receivable, or finance administrationStrong communication and problem-solving skillsA proactive and solutions-focused approach to achieving resultsExcellent attention to detail and organisational skillsFamiliarity with accounting software such as Owna, Kidsoft and Netsuite.A genuine passion for supporting families within the early childhood education sector Why you’ll love working with us: A welcoming, supportive, and collaborative team environmentBe part of a company that values growth, innovation, and careOpportunities for professional development and career advancementConvenient Support Office location in GladesvilleWork that truly makes a difference in the lives of children and families If you’re ready to bring your financial expertise to a purpose-driven organisation and be part of the Mini Masterminds journey, we’d love to hear from you. How To Apply Interested candidates are invited to submit their resume to michael.kontinos@minimasterminds.com.au

Location: Ryde, New South Wales, AU

Posted Date: 11/15/2025