…This position involves receiving in-coming calls from members, providers, etc., and providing professional phone assistance through the criteria-based prior

…Responsible for the review and evaluation of clinical information and documentation. Reviews documentation and interprets data obtained form clinical records or

…+ Cultivates strong relationships with clients and internal and external partners to deliver quality service + Proactively identifies opportunities to enhance

…+ Ensures quality products and services are provided to all clients through the direction of HR team. + Recruits, selects, hires, evaluates, and ensures training of

…+ Leads a team of Advocates that own the client relationships in the Small (10-99) and Mid-size client (100-199) segments. Manages a team of Advocates that will grow